Loans Department

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Comprising of:

  • Registry
  • Micro Cerdit
  • Loans
  • Loan recovery
  • Headed by loans manager and assisted by 4 members of staff.

Micro Credit

  • Loan appraisals (Micro)
  • Group visitation (monthly)
  • Effecting payment schedule
  • Recruitment/group training (new groups)
  • Receiving of new members application forms
  • Opening of files for individual members
  • Receiving of files for individual members


  • Receiving of loan forms
  • Appraising of loan forms
  • Registration of loan forms
  • Filing of loan forms and other document
  • Issuing of ATM cards
  • Placing of standing orders to customers shares/loan
  • Preparation of funeral claims forms
  • Preparation of loan claim forms (insurance)
  • Handling of ATM renewal cards

Loan recovery

  • Following up delinquent and defaulted loans
  • Giving monthly reports on loan aging analysis

Loans manager

  • Supervision of staff in the department
  • Approving of loans applied
  • Advising members on loan applications
  • Giving reports on loans departments
  • Loan performance
  • Giving reports on loans departments
  • Loan performance
  • General reports about the department
  • Proposing and development of new loan products
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